LEARNING FRIDAY: Conflict management in working groups

There’s something about Learning Friday!

Perhaps for the very interesting topic or for the teacher, Friday was a great success: Adriana Biase spoke of “Conflict management in working groups.”

We started from the question “The conflict is positive or negative?” it was established an interactive presentation that involved participants and stimulated interventions and reflections.

Adriana started explaining the relation as relationship between two or more individuals, indeed communicate it means exactly to pool, and she continued quoting Pirandello and his work “Uno, Nessuno e Centomila” to introduce Johari’s Window, Gordon’s Method and Emotional Intelligence. What are they? What’s with the conflict? To read more, click on “View Attachment”.

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